Logging in with Two Form Authentication¶
Some projects within Smart have Two Form Authentication enabled.
You will know if this is the case because the Log in Screen will say (Step 1 of 2) on it or when you try and access the project, you are asked for an authentication code.
Before you start, make sure you have an authenticator app installed on your mobile device.
Then follow the steps below to log in:
If you have already logged in then you can skip this step.
You start with the normal log-in / sign-up screen.
Follow the normal process for logging in or signing up and move onto Step 2.
At step 2 you will be presented with a QR code for scanning.
If you do not see an authenticator code then you may have already enrolled. Check your authenticator app. If you are having problems then contact firstname.lastname@example.org.
The steps you follow will depend on the authenticator app you have installed.
For Microsoft Authenticator:
- Open the App
- Click on the menu in the top right hand corner
- Click Add Account
- Choose Other Account
- Scan the QR code
For Google Authenticator:
- Open the App
- Click on the + button in the top right hand corner
- Scan the QR Code
Enter the passcode provided by the App into the browser and click Continue to continue.
Congratulations, You are now logged in!
Next time you log in, you will be prompted for the 6 digit code from your authenticator app.
If you are having problems with two form authentication then please contact email@example.com for help.